Privacy Policy for CRM Android App
Effective Date: 01-03-2024
1. Introduction
This Privacy Policy outlines how LinkArise Telecalling CRM App collects, uses, shares, and protects the information collected from users of LinkArise Telecalling CRM App . We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the practices described in this Privacy Policy
2. Information We Collect
2.1. User Information
-Add Device Android ID in the list after email address To provide you with the best experience and CRM services, the app may collect personal information, including but not limited to your name, email address,Device Android ID and phone number. This information is taken for login purposes only.
2.2. Call Log Permissions
-The App may request access to your device's call log to enable call tracking and integration with CRM functions. We will only access call logs with your explicit consent and for the purpose of enhancing the CRM experience.
2.3. Make Phone Calls
-The App may require permission to make phone calls to enable functionalities such as click-to-call. This permission will only be used when you initiate such actions within the App.
2.4. Get Device Android ID
-Device Android ID is used to link to the username and mobile device , so for user can only login from the mobile device that are linked with for security and licensing concerns.
3. How We Use Your Information
We use the information collected for the following purposes:
3.1. Providing CRM Services
-To deliver CRM services, manage customer relationships, and improve user experience.
3.2. Personalization
-To personalize your experience by offering relevant content, features, and recommendations.
3.3. Communication
-To send notifications, updates, and other relevant information about the App or our services.
3.4. Customer Support
-To assist you with inquiries, troubleshoot issues, and provide support.
3.5. Analytics
-To analyze usage patterns, optimize the App's performance, and enhance its features.
4. How We Protect Your Information
We are committed to maintaining the security and confidentiality of your information. We employ reasonable technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
5. Sharing Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with:
5.1. Service Providers
-Third-party service providers who assist us in delivering and maintaining the App.
5.2. Legal Requirements
-To comply with applicable laws, regulations, or legal requests.
5.3. Business Transfers
-In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the assets involved.
6. Your Choices and Control
You have control over your personal information:
6.1. Access and Correction
-You can access and update your personal information in the App settings.
6.2. Call Log and Phone Call Permissions
-You may choose to grant or revoke access to call logs and phone call permissions within your device settings at any time.
6.3. Opt-Out
-You can opt-out of receiving marketing communications by following the instructions included in our messages or contacting us directly.
6.4. Deletion of user data after user has unistalled the app As of right now, no system for deletion of user data.
7. Children's Privacy
The App is not intended for use by individuals under the age of 13. We do not knowingly collect or maintain information from children under the age of 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy as needed. We will notify you of any material changes via the App or other means. It is your responsibility to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or the App, please contact us at contact@linkarise.com.
By using the LinkArise Telecalling CRM App, you agree to the terms and practices described in this Privacy Policy. Please review this Privacy Policy regularly to stay informed about our data handling practices.
