Transform call center operations with Linkarise BPO CRM. Automate outbound campaigns, track agent performance, and boost conversions for call centers.
Perfect for all types of call centers and telemarketing businesses
Manage telemarketing campaigns, lead generation, and sales calls
Handle customer service, technical support, and enquiry management
Manage multiple client campaigns with performance tracking
Track collection calls, payment promises, and follow-up schedules
Manage survey calls, data collection, and respondent tracking
Handle multiple outsourcing projects with centralized management
Agents spend 70% of time on manual tasks instead of actual calling.
Automated dialer and workflow automation increase productive time by 65%.
40% annual attrition due to performance pressure and lack of tools.
Performance analytics and gamification reduce attrition by 50%.
Only 2-3% of calls are monitored manually, missing quality issues.
100% call recording with AI-powered quality scoring.
Manual reports are error-prone and delayed, affecting decisions.
Real-time dashboards with accurate, automated reporting.
Automated dialing system that predicts agent availability.
Live dashboards showing agent and campaign performance.
100% call recording with quality scoring and evaluation.
Motivate agents with leaderboards, badges, and rewards.
Structured quality evaluation with coaching recommendations.
Complete team oversight with scheduling and attendance.
Agents make 3x more calls with automated workflows
Better tools and gamification reduce agent turnover
100% call monitoring improves call quality significantly
Managers get instant insights into team performance
Automation reduces operational costs significantly
Scale from 10 to 1000 agents without system changes
| Traditional BPO Setup | Linkarise BPO CRM |
|---|---|
| Manual dialing | Predictive dialer |
| 2-3% call monitoring | 100% call recording |
| Manual reporting | Real-time analytics |
| High agent attrition | Gamification & rewards |
| Poor quality control | Quality management system |
| Low agent productivity | 65% higher productivity |
Challenge: 200 agents making 10,000 calls daily with manual dialing
Solution: Predictive dialer with automated call distribution
Result: 70% increase in calls per agent
Challenge: High attrition and inconsistent service quality
Solution: Quality management with gamification
Result: 50% reduction in attrition, 40% better quality
Challenge: Low collection rates and poor follow-up
Solution: Automated follow-up system with payment tracking
Result: 45% higher collection rate
Designed specifically for Indian call centers with support for high-volume outbound campaigns and multi-language capabilities.
Handles thousands of concurrent calls with 99.9% uptime and real-time performance tracking.
Priced for Indian BPO businesses with per-agent pricing starting from ₹999/month. No setup fees.
Specialized support team with BPO experience, available 24/7 for critical issues.
Join 220+ BPO businesses that have increased productivity by 65% with Linkarise
Call: +91 8200752500